System & Process Review & Refresh

Tawa's research shows that insurance is the slowest sector of the financial services industry to implement and enjoy the benefits of technology.

On average, brokers and underwriters do not change their core systems more often than once every twenty years. This is largely due to the cost and business disruption that is caused by the change itself. The complexity of the core systems and data means that it is often more cost-effective to add in 'point solutions' to accommodate changing business requirements than it is to modify the core systems themselves.

Over time, organisations end up with a mix of processes, systems, technologies and solutions that do not serve them well from a process efficiency, information or regulatory perspective.

Tawa has a depth of experience in reviewing the effectiveness of the processes that organisations use in the Insurance sector, their systems and the benefits that can be realised from change.

We offer a full service in the area of processes and systems from performing audits on effectiveness, strategy, package selection and deployment of solutions. Our focus in the commercial insurance market and our independence mean that we can ensure you make the right decisions and implement cost-effective solutions that meet the needs of your business.