Claims Administration and Management

Tawa has built a claims team, whose reputation is second to none, driven by providing effective claims management strategies. The Tawa team provide an end to end claims handling service from receipt of the initial advice to case closure. By the application of a full range of forensic investigation techniques and underwriting contract and claim reviews, Tawa has demonstrated that significant savings in claims and legal costs can be made by the early identification of critical issues.

Our claims management skills and experience can be applied in a number of scenarios; meeting resource or technical shortfalls by using our claims experts for a period of time until the backlog is cleared, or alternatively to deal with specific issues such as litigation or dispute support, where specific knowledge is needed. Tawa also offers an outsource service, cost effectively handling the claims management of a complete portfolio.

The depth and diversity of experience in the Tawa team allows us to deliver services beyond day to day claims administration. Helping to develop claims strategies and assisting with the design and application of quality controls, such as claims audits and peer reviews, are key aspects of effective claims management and delivery of business plans